Going From Induction to Onboarding
This article was published in Call Centre Helper Magazine in August 2021 Click here to read this article
This article was published in Call Centre Helper Magazine in August 2021 Click here to read this article
What is high performance? I’ve recently discovered an incredibly positive and uplifting podcast called ‘high performance’ by Jake Humphrey and Damian Hughes. If you haven’t
As I approach a mini milestone of 10 years of ‘working’ it felt like the perfect time to reflect and think about the key lessons